Overall Satisfaction with Toast
We use Toast as our Point of Sale system. It is an impressive total POS solution that has simplified many of our workflows. It handles time tracking, sales, credit card processing, reporting, customer loyalty programs, and other things it can handle we just have not implemented them yet, like inventory.
- Customer loyaty /rewards programs works very well on this POS system. We have had very good sucess with the program and it was easy to setup and implement.
- Credit Card processing through Toast is extremely affordable.
- The additional Kitchen Display and printer simplified our work flows and has allowed us to do more with less.
- It is still a smaller company and fixes or updates are sometimes slow in arriving.
- The tech support while complementary and included is not always the best trained. We have been struggling to get the inventory system implemented for months.
- Credit Card processing through Toast was extremely affordable, our costs for processing dropped by an amount that completely off-set the monthly fees associated with being a Toast customer.
Toast was just a far more robust system, it had way more of what we wanted with reporting, inventory, and customer loyalty programs. It was a more expensive solution so it is understandable why it is more robust.