Missing HR features
February 18, 2022

Missing HR features

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Toast Payroll & Team Management, formerly StratEx

We use it for onboarding new employees, payroll, expense reimbursement, and health care benefit renewals.
  • Payroll.
  • Health Care Benefits.
  • Expense reporting.
  • HR - We used to receive HR support and that is something that we really miss.
  • StratEx was also our broker so made the health care side of things seamless and we miss that too.
  • Support - Sometimes the support we get is lacking or we get different answers from different people.
  • New employee onboarding.
  • Health care benefits & renewals.
  • PTO tracking.
  • Expense reporting.
  • It has streamlined our expense reporting & reimbursement process and has saved us time & money by saving us time.
  • It has streamlined our health care benefits administration and renewals.
  • It has streamlined our PTO process - calculations are much easier and faster to do now.

Do you think Toast Payroll & Team Management delivers good value for the price?

Yes

Are you happy with Toast Payroll & Team Management's feature set?

No

Did Toast Payroll & Team Management live up to sales and marketing promises?

Yes

Did implementation of Toast Payroll & Team Management go as expected?

Yes

Would you buy Toast Payroll & Team Management again?

Yes

Great for onboarding new employees w/ their paperwork. Great for health care benefit renewals. I wish that HR issues/laws were more integrated and we had an HR rep like we used to. We are not a restaurant/in the food industry so sometimes it seems like the system isn't designed for us - for instance, we have multiple employees in multiple states and that's something that is an issue w/ new employee setups.

Toast Payroll & Team Management Feature Ratings

Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9