Great software for customized time tracking
September 18, 2018

Great software for customized time tracking

Bryan Buford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Toggl

We currently use Toggl on an individual basis - as opposed to by teams. For our organization, we consider the software an optional tool for the time being. The software allows us to track hours spent on customers and/or projects. We have multiple functions so it's important to know where our team is being used. Analyzing hours spent allows us to identify where we need to add staff to better address current and future needs.
  • Toggl integrates smoothly across multiple devices. I can seamlessly move from the field on my phone to the office on my computer and utilize Toggl the entire time.
  • It has great customization. Setting up multiple customers in a variety of ways is easy and quick to do. We haven't found something we needed that we couldn't set up.
  • The reporting is clean and informative. Reports can be generated for multiple criteria.
  • We haven't spent a lot of time on the team aspect of the software, but the little we've seen we wish would be a little easier to figure out.
  • The desktop version of the software seems to have more limitations than any other aspect. Both the mobile app and the chrome app are extremely smooth and easy, but the desktop seems to not work quite as well.
  • Toggl has been an excellent tool for helping our business better assess our current needs and better prepare for the future. I think we've saved money using the software by better aligning where we need staff and increases and not wasting time adding people where they would not be immediately impactful.
Toggl is easily the best time tracking tool we've used. We have tested any others for less than a week. We've been working with Toggl for about a year and see no need to test additional tools. It does what we need, the pricing is right and the flexibility is right.
Any scenario where you need to track time spent on projects or by customer. The customization of setup means it should work for almost any type of customer. We utilize the software to track time spent on projects, support, sales, customer service and software development.