Review TOPdesk SaaS
Updated May 24, 2022
Review TOPdesk SaaS
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
A few departments use TOpdesk, we want more departments to use TOPdesk in the future. We address ICT problems and customer problems [with TOPdesk].
150 - IT, facility, logistics, costumer service
- incident management
- change management
- KPI
- attachments
- workflow incident management
- FAQ
- Queries
- increased efficiency
- shift lift
- less capacity
We use TOpdesk just for incidents and changes. For projects we use MS projects
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes