The greatest tool ever!
December 03, 2020
The greatest tool ever!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
I am from the Customer Success team and we all are using Totango daily to keep track of our customers' plans & activities. This is our main and most reliable tool in keeping records of our customers.
- Creates a comprehensive and shareable profile of the customer.
- Actively monitors customer health changes.
- Breaks down the customer lifecycle.
- Easy-to-manage stages that let companies prioritize their processes to hit the goals.
- Just minor improvement on the real-time updating of the Overview page when making changes on customer's data. If you could make it as real-time as possible.
- Definitely increased our customer retention rate as we get to keep track of everything Thanks to Totango.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes