Overall Satisfaction with Totango
We use Totango to onboard new accounts, view usage, and login history, and automate our processes. The data is displayed clearly, as a solution it is clear and easy to use and the time-saving aspects it allows are immeasurable.
- Automating tasks
- Displaying data
- Saving time
- Some data is difficult to track but beyond that, there are no major areas for improvement
- Increasing customer retention
- Freeing up CSM time
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes