TransferWise Review
April 08, 2021

TransferWise Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with TransferWise

It has been more than 15 working days since [TransferWise] blocked our UK company account with a balance of more than 69000€ which we need for our business. As with all the reviews I have read, they claim a due diligence period of 60 working days, i.e. 3 months, in order to comply with their legal obligation, which [I feel] is totally unrealistic and unjustified for due diligence!!!! [I believe] they closed our account without respecting the legal [two] months notice which applies to all financial institutions regulated by the FCA. Despite several emails, [I feel that] they continue to provide the same more or less standardized response without any justification or request from their compliance department. I have noticed on Trustpilot and other rating[s] websites that many other people or companies have significant funds blocked by
Wise [...]
  • A large part of our cash flow is stuck since 05/03/2021
  • [It has become a] problem to pay our invoices and suppliers

Do you think Wise delivers good value for the price?

No

Are you happy with Wise's feature set?

No

Did Wise live up to sales and marketing promises?

No

Did implementation of Wise go as expected?

I wasn't involved with the implementation phase

Would you buy Wise again?

No

Please be [careful,] if you [open] an account with TransferWise [I feel] you must know that they can close your account without notice and [freeze] your funds, [I believe] without [valid] reasons.