Feedback on Trello and How Useful It is For Small Teams
December 28, 2022

Feedback on Trello and How Useful It is For Small Teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trello

We are using Trello for - Project management - R&D team - Content management strategies with the Sales & marketing team
  • Keeping track of the to-do list and keeping the updates on each item organized
  • Assigning certain tasks with due dates
  • Organizing the questions for certain problems and feedback requests
  • Notification feature can be more organized, we are sometimes missing the updates.
  • Definitely add delete feature
  • To-do list organization
  • Assignments and progress tracking
  • Shortened the time of the development
  • Keep track of the problems and better organize and track the resolved and unresolved issues
Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.

Do you think Trello delivers good value for the price?

Yes

Are you happy with Trello's feature set?

Yes

Did Trello live up to sales and marketing promises?

Yes

Did implementation of Trello go as expected?

Yes

Would you buy Trello again?

Yes

It has a free version which usually is enough for the early stage. Very easy to use and integrate with other 3rd party software. It is very good for project management, task assignments, and progress tracking, especially with remote teams.

Trello Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
7
Scheduling
7
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
7
Support for Waterfall Methodology
6
Document Management
6
Email integration
7
Mobile Access
7
Timesheet Tracking
7
Change request and Case Management
8
Budget and Expense Management
7
Quotes/estimates
6
Project & financial reporting
7

Using Trello

5 - They are all engineers in the R&D Team, 2 different teams working on 2 different developments.
2 - They are the lead engineers for each team.
  • Tracking the product development
  • Tracking the issues and assigning the issue to certain people
  • Optimizing the development time-line and road-map
  • The tracking of the developments in different phases was optimized by 50% and we didn't miss any updates and comments.
  • Having an online meeting feature would be very good

Evaluating Trello and Competitors

Yes - We have been using Airtable and we now use only Trello.
  • Product Features
  • Product Usability
We would not change anything in the evaluation process.

Trello Implementation

The overall experience was very good, using the templates in the early stages is very helpful and we upgraded the template once we integrated every team member.
Change management was a small part of the implementation and was well-handled
  • The monitoring of questions and updates on issues was difficult in the beginning but now it works perfectly.

Trello Support

Trello is perfect for R&D-heavy teams that have ongoing developments and updates on the project that they are working on.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
In the early stages, we have been using some features not very optimized and the updates and feedback were not seen a lot. We have spoken with the support team and they have shared best practices that can help to track the updates and set up the monitoring feature.

Using Trello

Pretty easy to use for any stage team.
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Project tracking and setting up different team
  • Templates helped to save time