Item: Trend Micro Apex One
Rating: 10
Author: Shannon Johnson

Use Cases and Deployment Scope

We use Trend Micro Apex One (formerly OfficeScan) across the whole organization. We started off with Deep security years ago and moved/upgraded to OfficeScan and up to Trend Micro Apex One. It is great for catching spyware and viruses. I feel it does a great job and gives me peace of mind. At the end of the day, our machines are covered from attacks.

Pros and Cons

It does not eat up computer resources like other vendors do
Upgrades and patching seem to go well and are easy to apply
Software coverage is outstanding; peace of mind at the end of the day

Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.

Most Important Features

Virus scan is amazing
Spyware blocking works great
Device control--we use it to block people from inserting USB drives by default; we want to make sure we know what is being inserted and opened on PCs
We also use scan mail for email security and it works amazingly as well

Return on Investment

Saves time and money; gives us peace of mind that we are protected as much as possible
Being confident with and in the software and your systems is half the battle of staying safe

Alternatives Considered

Microsoft ForeFront (Discontinued Product) and McAfee Endpoint Security

Trend Micro Apex One (formerly OfficeScan), to me, is head and shoulders above both of those products. You could take the best parts of both products combined and Trend Micro Apex One (formerly OfficeScan) is still so much more reliable, easier to manage, and trustworthy than the other two products. With them, I would spend hours each day trying to figure out issues with the computer agents. With Trend Micro Apex One (formerly OfficeScan), I do not have that worry.

Key Insights

Do you think Trend Micro Apex One delivers good value for the price?

Yes

Are you happy with Trend Micro Apex One's feature set?

Yes

Did Trend Micro Apex One live up to sales and marketing promises?

Yes

Did implementation of Trend Micro Apex One go as expected?

Yes

Would you buy Trend Micro Apex One again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), Cleo Integration Cloud

Likelihood to Recommend

Trend Micro Apex One (formerly OfficeScan) is very easy to manage and has many great features right out of the box. It is easy to set up, manage, and customize to your business or environment. Don't just take my word for it; give it a shot for yourself and see if it fits in your situation.

Takes the worry out of being safe and covered

Overall Satisfaction with Trend Micro Apex One (formerly OfficeScan)