Item: Trend Micro Smart Protection Suite, with XGen
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We are currently using Trend Micro Worry Free and are looking to move forward with Trend Micro's next line of protection. We have been using Trend Micro products for many years and have always been happy with their service and quality. In this day and age, a security solution that had advanced threat detection and behavior monitoring is a must.

Pros and Cons

Advanced detection and behavior monitoring
Multiple platform choices, on-premise or in the cloud
Customer service has always been top-notch.
Tend Micro is one of the leaders in security.

Mobile platform

Return on Investment

ROI is kind of pointless when it comes to security. It is a must have.

Support Rating

I have been using Trend Micro for many years and have always had excellent support. Their support engineers are very helpful and usually easy to understand. They have helped troubleshoot with email delivery problems, data loss prevention setup and questions, and helping add exceptions to protection rules for certain applications.

Key Insights

Do you think Trend Micro Smart Protection Suite, with XGen delivers good value for the price?

Yes

Are you happy with Trend Micro Smart Protection Suite, with XGen's feature set?

Yes

Did Trend Micro Smart Protection Suite, with XGen live up to sales and marketing promises?

Yes

Did implementation of Trend Micro Smart Protection Suite, with XGen go as expected?

Would you buy Trend Micro Smart Protection Suite, with XGen again?

Yes

Other Software Used

Norton, McAfee Advanced Threat Defense

Likelihood to Recommend

1. Overall a well-rounded platform for small to medium-sized businesses. I don't think this would be a good solution for a large business.
2. Trend Micro Smart Protection Suite with XGen helps decrease critical data loss.
3. The Sandbox option is optional.
4. Office 365 security is only included in Smart Protection Complete.
5. Gives you the option to store passwords for applications in your environment and also URL passwords.

Trend Micro Smart Protection Review

Overall Satisfaction with Trend Micro Smart Protection Suite, with XGen