Great UX and cool reporting
August 03, 2016

Great UX and cool reporting

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

My organization uses Cision Communications Cloud (TrendKite)* as a global media monitoring tool. Used primarily by Communications, it helps us create monthly reports for our senior leadership both locally and at our global head office. IT also sends media alerts, but is not the only tool I use for this.


*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
  • Great user experience and dashboard.
  • Easy to use reporting tool.
  • Excellent customer support.
  • I get better results in my media searches and alerts from other products.
  • cision and cnw
Cision includes many more of the titles I'm looking for, but its evaluation is not as robust. Vision is still in a very rudimentary database and has a poor visual appeal resulting in my having to pull spreadsheets for management.
I appreciate the dashboard and the ability to present these to my senior management. It is not well suited to a lot of specialization out of the gate, for example specialty media. That said, staff is always happy to add it.

Transition from TrendKite to Cision Communications Cloud

Support staff are wonderful. Very knowledgeable and helpful.

Using Cision Communications Cloud

Communications and marketing, public relations, senior management use Trendkite in their various capacities.
1 - We do not require inside resources to support this simple, easy to use system. If we have a question, we contact one person in our corporate office or Trendkite support.
  • Monitoring daily media coverage
  • Monthly reporting
  • Tracking coverage month over month
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I think the overall organizational experience has been positive.

Using Cision Communications Cloud

TrendKite is easy to use and navigate in a beautiful UX.

*This review was written before Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.