Tridion Docs for Tech Docs
February 17, 2022

Tridion Docs for Tech Docs

Jonathan Chandler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SDL Tridion Docs

Overall Satisfaction with Tridion

We use Tridion Docs to create and manage our technical documentation. Implementing Tridion Docs has allowed us to scale our operation and keep pace with the growth of the business. We've successfully increased productivity, improved consistency, and reduced translation costs. Tridion has played a large role in enabling these successes.
  • Simplify content management
  • Enable easier collaboration
  • Standardize content workflows
  • Simplify translation processes
  • Improved search functionality
  • Improved Review Space funcitionality
  • OOTB notification functionality
  • OOTB reporting and metrics
  • Reduced costs
  • increased throughput
  • increased consistency
  • increased quality

Do you think Tridion delivers good value for the price?

Yes

Are you happy with Tridion's feature set?

Yes

Did Tridion live up to sales and marketing promises?

Yes

Did implementation of Tridion go as expected?

Yes

Would you buy Tridion again?

Yes

Tridion is well suited for creating and maintaining tech content. The Draft Space component is well suited for capturing content from SMEs. Tridion Pub Manager is well suited for teams new to DITA and CCMS.

Tridion Feature Ratings

WYSIWYG editor
Not Rated
Code quality / cleanliness
Not Rated
Admin section
Not Rated
Page templates
Not Rated
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
Not Rated
Form generator
Not Rated
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
Not Rated
API
8
Internationalization / multi-language
9
Role-based user permissions
8