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Why I like TriNet
April 16, 2019

Why I like TriNet

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I use TriNet for processing payroll and as my human resource department. We also have our health insurance through TriNet.
  • I have a human resource specialist to handle any questions that arise. I can alway count on the information I receive.
  • The payroll is done accurately and on time and they are always willing to help me in any way.
  • Employees always have access through the website or the app.
  • I think the reports could be improved. They sometimes take a very long time to load.
  • Also, I sometimes have trouble with keeping the paid time off hours accurate and balanced with my records. I keep separate records for this reason.
  • I have had issues with special year end requests for extra withholding on bonuses.
The calls are answered quickly and I always have an answer when I hang up. If not my questions are answered in a timely manner.
Overall TriNet is very easy to use.
  • Trinet has helped us with payroll accuracy and to stay within compliance
  • Trinet reduces the time I have to spend on administrative tasks
We have only used one other firm. We went back to TriNet because the reports were very easy to read and very transparent. TriNet was also easier to use when it came to the input of information.
TriNet's employees are always there to answer questions. You don't have to worry about recording keeping or doing the quarterly and annual reports. They have good choices for insurance plans for the employees to choose from.

TriNet Feature Ratings

9.8
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
Not Rated
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

1 - Human Resources.
2 - Knowledge of our benefits and payroll procedures.
  • Help with employee issues
  • Help us to be able to offer insurance plans to our employees
  • Payroll processing
  • with employee reviews

Evaluating TriNet and Competitors

Yes - When I was employed with Texas National Bank we were using TriNet. We switched to Insperity, but went back to TriNet because it was so much more user-friendly and it the reports were so much more transparent.
  • Product Features
  • Product Usability
  • Prior Experience with the Product

TriNet Implementation

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
TriNet has always given me the support I needed when I have had issues with the reports.

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • inputting the information to process the payroll
  • I sometimes have issues with the reports
Yes