Reduced the time HR spent on administrative tasks

For the most part, TriNet is timely. But when we do experience problems that are our of the ordinary and are required to submit a "claim" to IT or technical support, sometimes it takes a long while to get the appropriate help or response.

For the most part, TriNet is easy to use. However, with new implementations, it takes a while to get used to and I find that TriNet is not very good at giving "guidance" or step by step instructions. Maybe our company and colleagues are over-analyzers, but we ask lots of questions and sometimes that's not taken very positively.

TriNet is very reliable and automates a lot of the daily business and HR aspects for company employees. They definitely alleviate a lot of the work that it would take for us to hire employees in multiple cities/states. There is a lot of things to consider and it's not an easy task. TriNet does a good job of trying to keep our company up to date with the latest regulations and continues to improve its systems. But sometimes it is difficult to get guidance or answers to our questions.