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TriNet Review
February 27, 2020

TriNet Review

Kimberly Schick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is used throughout our entire organization. We have 6 companies using TriNet currently.
  • Payroll is great and very easy to process.
  • PTO is easy to use, our employees and managers love the ease of it and the email notifications.
  • My payroll admin from TriNet is very attentive to me and replies to my questions in a timely manner.
  • Allowing the Admin User Company to correct PTO in the system directly and not relying on TriNet to correct the starting balances.
  • Allowing the Admin User Company to enter deductions into the system directly and not relying on TriNet to do it.
My payroll administrator Lori is wonderful, as well as Lana our HR Consultant - love these ladies. My score for them alone would be 10 but overall customer service with the TriNet Perform was not up to par with regards to TriNet Perform. We are continuing to struggle with this application.
TriNet is easy to use on both the employee and the employer side. The only questions I get are PTO questions, but TriNet has updated that panel and I am not getting as many questions on that as in the past.
  • Reduced the time I spend on HR admin tasks.
  • Payroll accuracy has improved.
We have used TriNet for almost 15 years and we have grown with them. They keep the benefits pricing down so our employees have better choices to pick from.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Performance tracking
10
Recruiting / ATS ()
Not Rated