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Overall our Company of 50 would recommend
October 05, 2021

Overall our Company of 50 would recommend

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet as an HRIS system for payroll, benefits, HR questions, etc. We had an old-school way of all paperwork and TriNet has been incredibly helpful with onboarding, departures, running payroll, tricky HR questions, and more. Having everything all in one location for the Company to access and all employees to access has really lessened the headache.
  • Payroll.
  • Onboarding/Departures.
  • Live Chat.
  • Benefits.
  • Live chat times you out too quickly after you've been waiting a long time to speak to someone.
  • Sometimes not all of the Reps are on the same page with their answers, so you will get a lot of back and forth.
  • Hard to get ahold of your designated TriNet Rep.
TriNet has helped us with our HR processes by having all of the Onboarding paperwork online so that new employees can log on themselves and complete their I9, benefits, direct deposit, taxes information. We use to be old school with actual paperwork and it's really cut down on the time it takes to physically write everything out and all of the information is stored in the platform which is great.
TriNet's usability is extremely easy to learn and very intuitive.
  • Payroll accuracy.
  • HR compliance.
  • Administrative tasks.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

No

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Lots more options with TriNet.
TriNet is great for HRIS systems - payroll, benefits, onboarding/offboarding, tricky HR questions, etc. They could work on their Live Chat time-out times, having your designated Rep get back to you quicker, training all TriNet employees so that they are all on the same page and can provide the correct information.

TriNet Feature Ratings

4.9
Employee demographic data
5
Employment history
5
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
8
7.8
Pay calculation
7
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
3
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
8.7
View and generate pay and benefit information
8
Update personal information
10
View job history
Not Rated
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.3
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.5
New hire portal
10
Manager tracking tools
5
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated