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The best bang for your HR buck!
Updated July 26, 2022

The best bang for your HR buck!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is our main HR Platform. We use it for payroll, which is easy to use and works like clockwork. We use it for all of our benefits and for our 401K. They make it easy for us to do every HR function imaginable! I would recommend TriNet for any company looking to streamline their HR.
  • Payroll
  • benefits
  • Payroll
  • Employee management
  • Designated account reps
TriNet has greatly improved its customer service this past year since changing its model. I have no issues any longer.
It's fairly user-friendly and easy to figure out. Their benefits platform is really easy to use and provides the information needed to go through the decision-making process.
  • Payroll accuracy
  • Compliance management by state
  • HR time reduction
They helped us implement the PPP.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

I have found TriNet well-suited to manage payroll, and have no areas that it does not serve our needs.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

15 - Employees
1 - Me, the Human Resources manager
  • Payroll
  • Hiring
  • Compliance
  • Reporting
  • Not sure
TriNet has done a great job providing our HR needs

Evaluating TriNet and Competitors

  • Product Features
  • Product Usability
I would look at better healthcare options (national) and perhaps lower fees

TriNet Implementation

I was not here, so I cannot provide any insights.
  • Implemented in-house
  • I was not here, therefore, I do not know. I never heard that we had issues, either.

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, we did not.
Yes, recently with LOA for two employees. I received exceptional support and education for the two states in which our employees reside.

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Payroll
  • Hiring
  • LOA
  • Time sheets
Yes - Very well. However, I prefer to use the computer to perform my HR responsibilities. As an employee using the mobile app, it's outstanding.