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TriNet - Save time and money while making employees happy.
February 27, 2022

TriNet - Save time and money while making employees happy.

Charles de Andrade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We have employees in the US and Canada, and use the system to manage all of our HR and Payroll needs. We like the ability for the employees to pick the health benefits they want, and also count on TriNet for all of the Vacation Time and other time-off trackings. I use the system frequently.
  • Payroll
  • Time off tracking.
  • Benefits
  • HR Assistance.
  • Ability to calculate Payroll By State For Some of the Reports I need to run.
  • Lock IN Conversion Rate Earlier. It is always a problem when I run the payroll expecting one conversion rate and then find a different conversion rate when the payroll is actually run for Canada.
  • I liked having an assigned person to my account. Debra Ford was amazing, but I know that TriNEt moved to a more decentralized model.
I almost never give a 10 on these ratings because there is always something that could be improved upon. As I mentioned earlier I was happier when I had a designated person to work with me when I had issues, but your new system is still okay.
Would like an easier report builder section. I need to track payroll by the state where the employees are located.
  • To Provide employees with cost effective benefits.
  • To Reduce my time in running payroll and doing payroll tax reporting.
  • Reduce my time tracking time off.
  • Reduce my time with onboarding new employees.
We had to really tighten our belts when the pandemic hit, including changing pay and putting people on unpaid leave. Your team, especially Debra Ford, were immense resources helping us to navigate the difficult period. Fortunately, with the PPP program, we were able to keep all of our employees with us, and your team helped us a lot.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.

TriNet Feature Ratings

8.3
Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.3
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
8.3
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
9
8.5
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.5
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

9 - CFO - Head of FInance/HR - I am the primary user of the system as I set up all of the employees. Every Employee in the US and Canada uses the system, and this includes the Sales Team, Development Team, Management Team, Marketing Team.
1 - Me - Head of Finance/HR - I pretty much do it all.
  • Benefits For employees.
  • Effective payroll administration.
  • Effective time off management.
  • Used the system to qualify for the PPP loans.
  • Used the system to qualify for forgiveness for the PPP Loans.
  • Would like to have a better by state look at payroll.
I always shop pricing on our PEOs. SO far you are the best PEO for our mix of Canadian and US-based employees.

Evaluating TriNet and Competitors

Yes - Insperity - Cost related to Benefits.
  • Price
  • Product Features
  • Product Usability
Without any doubt it was price. When we converted we saved over $50,000 for year 1.
I probably would have checked to see how many other PEOs could meet our needs.