Overall Satisfaction
June 22, 2021

Overall Satisfaction

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

We were seeking for a business intelligence software for a new division/separate operation at my firm. Approximately three individuals conducted research and provided suggestions, mostly from the development and business analytics department, while a couple others got their feedback and finally made the choice. On TrustRadius, we compared Tableau and PowerBI and eventually chose PowerBI.
  • Contains a wide range of vendors
  • There is a wide range of features to grade.
  • TrustRadius did not cover all of the products & services from particular solution
We had a customer who asked us to cut through the BS of sales pages and look at what genuine consumers were saying. There is no hype, only actual individuals who utilise the product. The customer required a CRM that worked right out of the box and was simple to use. Every seller said the same thing to us. Not everyone has the best product. When you read the site's reviews, you're just seeing the best of the best. I need to know what actual troubles other individuals had and if they were in the same industry as myself.
I've used TrustRadius to compare several tools and see how they match up against one another. Another fantastic feature of TrustRadius is the ability to contact the team behind a certain product straight from the TrustRadius website review page. It has assisted us in making the correct decision, hence saving time and money by avoiding investing in a subpar tool.
It has really aided us in making the appropriate selection whether purchasing or subscribing to any new service or programme. It has been a boon to our team as everybody visits the website and reads their multi-dimensional reviews, which aids us in ticking off the characteristics that we desire and after we have picked. Then we may contact a salesperson of that firm or product directly from that webpage, which is incredibly easy.
The quality and qualities of their reviews are the primary differentiators between TrustRadius and other review sites. Each review is divided into numerous sections, such as where you utilised the product, pros and cons, ROI, alternatives, and a recommendation for it or not. I use their reviews to research new tools and determine their merits and disadvantages in comparison to existing tools in the same domain.
I believe it is a reliable service that worked well for me. However, because I have only used it once, I do not feel very devoted and cannot base my opinion entirely on a single use of the service. If my experience continues to be positive, I will raise my rating.