You can trust TrustRadius for quality reviews
September 29, 2021

You can trust TrustRadius for quality reviews

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

We knew that we wanted one of the products in the R suite, so the decision really came down to which specific product we wanted. We considered R StudioCloud and the products. We knew that we needed an enterprise solution that we could integrate with our internal datasets and DBs, and a solution that was able to integrate to our AD for secure access.
As I've described in my review of the product itself, we wanted to allow our analysts the ability to work in a sandbox that allows them to quickly create and collaborate on applications without the need to rely on a traditional Development team. This would help them incubate ideas and get them in front of internal users faster than before. That way, they could test the water before deciding to industrialize the app and potentially make it available externally. Around five people were involved in the review of the products, and it took around three months to make a decision.
  • Simple to use.
  • Quality of review content.
  • Large set of applications to research.
  • Improved mobile UI.
  • Translation of reviews.
  • Ability to report fake reviews.
  • TrustRadius
  • Gartner Peer Insights (GPI)
  • Other
The comments on the TrustRadius site felt more like they were provided by real people who were sharing their actual experience, which made me consider the points raised more deeply. Many of the features are comparable though between competitors. Not much else to add here, I'm afraid.
Certainly, the Gartner magic quadrant reports are a very good benchmark to see where the industry is heading and which products are "hot" at the moment and worth investigating. It is not ideal that it is a paid service, but it is a service that you have to have, or you are left out. It'd be useful for TrustRadius to reference the magic quadrant when researching products.
We look for many different things. Typically it'd be the age of the product, how regularly releases happen, the size of the development team, and what investments are being made. From a tech point of view, what is the documentation like? Are there APIs available? Do they publish where data is held? In which region is this configurable? Are there any negative industries that a company works with/benefits from/is owned by?
It's a simple tool to use and is a trusted source of quality content. There's a broad set of applications in the database and a good set of reviews for each. Reviews appear to be regularly updated to keep them relevant. Software updates are pushed so regularly now it's easy for a review to be out of date.