TrustRadius is AWESOME!
Olivia Schichtel | TrustRadius Reviewer
June 12, 2018

TrustRadius is AWESOME!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TrustRadius for Vendors

  • Review Management Program
  • TrustQuotes Library
  • TrustQuotes for Web
  • TrustReport (Product Report)
This is so helpful for our Sales and Demand Generation department to capture quotes about products and use them to generate more leads.
  • I LOVE the visitor insights tracking ability. It's helpful to see who is looking at reviews, to hopefully intercept a potential customer right when they are looking to evaluate their software.
  • Tagging quotes and is so easy and customizable.
  • It could be cool to take it a step further from reviews to ratings to video reviews of some sort.
  • Increase brand awareness
  • Manage brand reputation
  • Scale customer proof through reviews
  • Third-party validation of marketing claims
  • Identify candidates for case studies & advocacy
  • Increase landing page conversion
  • Create sales enablement content
  • Improve sales efficiency
  • Gather product insights
  • Identify & address customer issues
We've seen a lot more reviews come in over the last few months and we're beginning to organize these quotes so that our sales teams can use them to generate more leads.
One of my KPIs was to increase the number of ratings/reviews we have with the end goal of generating more leads.
We recently added in a question to show the enrollment band of the school. This has been extremely helpful to know if the review is coming from a small, medium, or large school and what each sized school is benefiting from with our software.
TrustRadius has been great for our Private School Education space. Before making a huge purchase (like a Student Information or Enrollment Management system) most people tend to look to others to see how well it will perform. So TrustRadius has been huge for us!