Very satisfied and feeling confident for the future.
Anonymous | TrustRadius Reviewer
January 31, 2020

Very satisfied and feeling confident for the future.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TrustRadius for Vendors

Using TrustRadius for Vendors helped us get on the right track to generate user reviews and use these reviews in our sales process. We still are at an early stage but already working to make the most of our TrustRadius for Vendors options.
  • The onboarding is just great. We are very well supported by the TrustRadius team.
  • The incentives help a lot to generate customer reviews.
  • So far, our sales teams are not using the potential of user reviews like they could/should.
  • Positive - A lot of new reviews.
  • Positive - Increasing visibility on TrustRadius.
We tried to generate user reviews ourselves in the past before working with TrustRadius, and it did not work so well. We clearly see the difference since we started working with TrustRadius. Our review campaign has just started, but it has already proved to be efficient.
Adding custom questions to our questionnaire helps our customers talk about our key differentiators like our customer support. It highlights our differences with our competitors.
TrustRadius' customer reviews website is highly ranked in search engines (as far as my business industry is concerned, at least). Having a well-optimised profile on TrustRadius, with recent and various types of reviews, helps us be visible to potential prospects.