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A quality platform for showcasing user-generated content
August 18, 2020

A quality platform for showcasing user-generated content

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use TrustRadius to gather reviews from our customers and partners. Reviews have been valuable user-generated data that we use on our website and inbound marketing. Reviews have become essential to know the requirements and expectations of our customers and how we can make our product better and up-to-date with the market trends.
  • Review Process is quite simple
  • Easy to use UI
  • Custom questions
  • Could help us use the detailed reviews as case studies
  • Limited reuse of content
  • Increase in number customer reviews online.
  • Helped us maintain a platform with valuable user-generated content.
We get detailed reviews from TrustRadius though sometimes it might seem like a long process for the customer.
We have been able to identify where we perform better and which aspect needs to be changed.
We have evaluated and used G2. The process seems easier with TrustRadius.
TrustRadius is a great platform to gain detailed reviews from customers and their representatives are helpful with any doubts you may have in the process. I manage it alone and haven't found it difficult to do so.