TrustRadius: Highly Recommend
February 19, 2021
TrustRadius: Highly Recommend
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
My team uses TrustRadius to source and track online reviews, collect client quotes, and utilize buyer intent data. Using the platform has helped us source more reviews and given us insight into who is looking at our profile.
- The platform is extremely user friendly and easy to navigate.
- I love everyone I've worked with at TrustRadius, from my implementation specialist to my current customer success rep.
- The email review campaigns really do help source new reviews.
- Running email campaigns to source reviews has been great, but it would be awesome if my customer success rep gave me more suggestions of ways to source reviews. They do advise that we source reviews through our marketing newsletter and other client portals, but it'd be a huge plus if they helped us think of more creative ways to source reviews.
- Since investing in TrustRadius a few months ago, we've sourced 31 new reviews and our overall rating has gone up by half a point. We are thrilled with these results!
Out of all the review sites out there, TrustRadius collects the most information by far. And on top of the length of reviews, the quality is the best as well. TrustRadius' trusted reviews are much more authentic than the reviews we receive on other sites.
We love that our partnership with TrustRadius enables us to customize review questions. We've been able to ask reviewers the exact questions we want and tell our company's brand narrative instead of asking generic questions.
Since we are really focusing on sourcing online reviews this year, we have invested in a few different vendor offerings. However, TrustRadius definitely stands out when it comes to the platform's ease of use and the amount of reviews we've sourced.