I've used it for years. It WORKS. I intend to continue using it.
Updated April 10, 2025

I've used it for years. It WORKS. I intend to continue using it.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

PaperPort Professional

Overall Satisfaction with Tungsten PaperPort

Tungsten PaperPort helps us solve the problem of simple file organization. We'd been scanning billing, receipts, etc for years, but never had a solid organizing method. Tungsten PaperPort helps us focus not only on the organizational side of that, but also subsequently being able to find something AND open it quickly. That's where things didn't work as well before. Tungsten PaperPort kind of focuses that process... namely, get a good, organized folder structure setup - then be able to search that mass of data and open files, all within a singular app.

Pros

  • See folder structure
  • Create folder structure
  • Move items around between folders
  • Open those items all within the same app

Cons

  • I can't say that anything there strikes me as particularly weak or missing.
  • Simple focus on organization of files
  • Efficient later, when searching for files
  • Convenient throughout the office, as we're all accessing a shared data store
For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
Tungsten PaperPort has actually gone through SEVERAL ownership changes since I began using it - I think I initially started using it when it came bundled with a Visioneer scanner...?... but regardless, I've used it for a very long time, and it's continued to get better. I've not actually tried any other similar software. This works, and I intend to stick with it.

Do you think Tungsten PaperPort delivers good value for the price?

Yes

Are you happy with Tungsten PaperPort's feature set?

Yes

Did Tungsten PaperPort live up to sales and marketing promises?

Yes

Did implementation of Tungsten PaperPort go as expected?

Yes

Would you buy Tungsten PaperPort again?

Yes

As I mentioned previously, in our office, we use it simply to organize scanned billing and receipts - but also client correspondence, internal notes, etc. I guess we really don't push it that hard. It's not that IT organizes anything; it's that it provides an environment that's conducive to US organizing things - and it subsequently lets us search and view things all within that same environment. THAT'S what's convenient.

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