Why I use Turbonomic...
Updated November 05, 2021

Why I use Turbonomic...

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cloud Edition,Enterprise Edition

Overall Satisfaction with Turbonomic, an IBM Company

We use Turbonomic to help monitor the health and efficiency our virtual environment and make informed resource allocation decisions. Resource strain and availability is greatly enhanced with the use of Turbonomic. The product is used primarily by our IT team but the reporting is shared across the organization as a whole.
  • Visually shows the health of my virtual environment
  • Easy to set automation within the environment
  • Ease of use and familiarity
  • Training sessions involve a marketing feel at the beginning
  • The Supply and Demand tab is not only confusing but does not really apply to our infrastructure
  • The Supply Chain tab is also a bit confusing and just looks nice
  • Increased load balancing capabilities
  • Made monitoring my environment easy
  • Automation has allowed the environment to utilize the available resources much more efficiently
We used to use Dell's Foglight solution. It was not reliable and had many issues keeping up with the changes within my virtual environment. Turbonomic not only keeps up with the changes but preemptively adjusts and makes changes on its own to alleviate resource strain. Definitely the best option we saw during our 'shopping around' phase for a solution.

Do you think IBM Turbonomic delivers good value for the price?

Yes

Are you happy with IBM Turbonomic's feature set?

Yes

Did IBM Turbonomic live up to sales and marketing promises?

Yes

Did implementation of IBM Turbonomic go as expected?

Yes

Would you buy IBM Turbonomic again?

Yes

Turbonomic has really help us understand our environment at a deeper level than ever before. It has allowed us to pivot and make necessary changes to our applications and also save costs by leveraging the capacity reporting features built within. Since we have been able to properly manage our storage and applications we have been able to procure newer equipment and services for large scale projects.
Turbonomic has helped us be more productive with what we have in our environment. The software has allowed us to focus our efforts on areas that we did not necessarily realize we should focus on. For instance, we have multiple applications using large amounts of storage even though the applications had been deprecated for over 12 months.
Turbonomic helped us use our money more efficiently. This means that we were able to purchase certain equipment sooner rather than later for a large scale project and application deployment.
I believe the software is well suited for any virtual environment because it helps with managing, automating, and ensuring optimal resource allocation and uptime. Areas of particular interest for me are the host, storage, and resource monitoring. I have come to rely on its reliability in telling me what is going on in my environment. I have used other software vendor products similar to this but always found them to be unreliable. If vSphere says I have a VM powered off...I expect my monitoring software to see the VM powered off... Turbonomic has been consistent and accurate thus far.

Using Turbonomic, an IBM Company

10 - The following users leverage Turbonomic to valuable insights into our various virtual environments: IT management, IT administrators, IT Engineers, IT Procurement. These users' roles vary from purchasing net new IT hardware/services, renewing licensing, ensuring system health is optimal, providing capacity forecasting, designing new solutions and validating that pre-existing solutions are meeting the requirements of the business.
3 - The skills required to maintain Turbonomic is quite minimal overall. If you are able to read and have a general level of IT knowledge, you can certainly support and maintain this software product. The occasional upgrade and learning new features is very feasible for most entry level technicians. We have 3 administrators of Turbonomic who assist is setting up reports, maintain software updates, and address any issues that may come up for the users.
  • Reporting
  • Health Monitoring
  • Cost Analysis
  • We have created weekly cost reports that go to our VPs
  • We have set up capacity usage reporting that gets emailed weekly
  • We have critical health reporting emails set up as well
  • We are looking into the newer Cloud integrations
  • We are looking into engaging with our application owners to help them understand their own workloads a bit better
  • We are beginning to use the network optimization features to plan our next large network infrastructure upgrade
We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product.

Turbonomic Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
My sales rep and I were on a 'catch up' call, and he noticed I was down level in my Turbo version... He immediately got someone scheduled to help me upgrade my software version at a time that was convenient for me. I was a little surprised honestly.
Turbonomic is responsive and receptive to what I communicate to them as my problems/concerns. They also not only fix the issue but they explain what caused the issue and how to prevent it from recurring.