Great for your Twitter basics
Rose Grant | TrustRadius Reviewer
November 15, 2018

Great for your Twitter basics

Score 8 out of 10
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Verified User
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Overall Satisfaction with TweetDeck

We use it to schedule our tweets, follow hashtags and trends, and see how people are posting about our museum's exhibitions. It allows us to track more on one page than the regular Twitter platform itself. We like it as it comes from Twitter itself, so the interface feels connected to posting on Twitter regularly. We can schedule posts and easily comment/retweet/etc. from what other people are posting. It saves us a lot of time and keeps with boundary spanning.
  • schedule posts: you can write them like a regular post but schedule them out the way you would on a Hootsuite (etc)
  • follow specific hashtags: You can set it up for pretty much anything you want to follow and it makes its own column
  • follow trends: same as with following hashtags, you can curate your columns to follow whats being posted on Twitter
  • You can't schedule video posts. That still has to be done in real time.
  • You can't edit a post once it's been scheduled. You have to delete and repost it.
  • You can't schedule a post multiple times (the way you can with Sprout Social). It doesn't have a lot of variability the way other scheduling platforms have.
  • Saves staff time
  • Allows us to follow a hashtag or when people post about our organization (even if we aren't tagged)
  • Does not have analytics (negative) but we just go to another platform for that.
We liked the interface of TweetDeck more than Hootsuite. While it would be nice to be able to post to multiple platforms at once the way Hootsuite does, since we can schedule posts on Facebook directly it hasn't affected our time too much in that we can only post to Twitter. Tweetdeck feels more like we're using Twitter versus Hootsuite didn't have the best admin interface. Also we realized the way we post to Twitter and Facebook is so different that Hootsuite's tool in posting to both at once was useless to our organization.
It's great as an affordable way to schedule and post tweets and works better than some of the free platforms out there. Again, since it's made by Twitter it's very compatible with that platform. It isn't at all useful if you want a posting platform that can handle multiple social medias at once (it just does Twitter) and it's not great if you want to say post a tweet more than once. If you're using it to plan multiple posts a day for a month it's a little clunky to sort through. Also, there are no analytics connected to this platform if that's something you need as well (though most people just use TwitterAnalytics for that).