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Easy go with Twilio
June 30, 2021

Easy go with Twilio

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Programmable SMS
  • Twilio API for WhatsApp

Overall Satisfaction with Twilio

Twilio is one of the best communication integration tool in today's world. It is widely used for Whatsapp, SMS, Programmable Voice and email etc. We used it because of their easy API connection with other systems. It is used globally for getting the best analytics and support with their team.
  • Whatsapp Communication
  • Programmable Voice
  • Email
  • Video
  • Required coding knowledge
  • Customer Support
  • Pricing need to be improved
  • Increased the Marketing campaign ROI
  • Easy communication with the Prospect
  • Data Security

Do you think Twilio delivers good value for the price?

Yes

Are you happy with Twilio's feature set?

Yes

Did Twilio live up to sales and marketing promises?

Yes

Did implementation of Twilio go as expected?

Yes

Would you buy Twilio again?

Yes

We recommended because of their reliable communication API interface. They can connect with almost all Messaging i.e. Whatsapp, SMS and Chat. Its new feature is used to create the Marketing campaign as well. There account security is very good to secure your from any data breach of the users and customer.

Twilio Support

Good interface to connect with different API systems for communication through different channel[s]. Twilio has good market coverage of the client across the globe for generating revenue through multi-channel approach. It works with [a] programmable feature that makes life easy for every user. Automated call is one of the advance[d] feature[s] of this tool.

Using Twilio

It is widely usable across the globe for the communication interface requirement. We can use them for Programmable Voice to set a feature of automated call to the end user. We can also automate your email communication with the help of marketing campaigns to update the end user about your products.