An easy and advanced email marketing tool.
Anonymous | TrustRadius Reviewer
Updated September 20, 2019

An easy and advanced email marketing tool.

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Twilio SendGrid Email API

Marketing and Market Research departments in my company primarily use this software. As a company dealing into market research we need this tool as our primary software solution. To collect data via online we use this software to reach out to our research samples. It helps us making our data collection process very easy.
  • Its integration with our web pages is very seamless.
  • It has a very clean and easy-to-use user interface.
  • Its email deliver ability is quite fast and spam free.
  • Its reporting feature is not as comprehensive as I expect.
  • Sometimes I found the support team takes lot of time to respond on technical queries.
  • Paid subscription plans are slightly more expensive compared to other branded software.
  • Collecting data via emails save a lot of money compared to collecting data by reaching out to people physically.
  • It also helps us to increase our list size substantially in less time.
  • We can reach out to new people via reference technique.
I tried EmailKitchen for sometimes before using SendGrid. That was also a good tool but the spam rate of that tool was quite high. I didn't like the high spam rate of that tool so I switched to SendGrid. I got highly impressed with SendGrid's deliverability with almost zero spam.
In my department, it is very helpful to reach out to our samples for data collection on marketing research surveys. It reaches out to our targeted people at their convenience, which ensures a higher response rate. We can also schedule our emails in this tool for future deliveries.