Twilio for VoIP is awesome
September 14, 2019

Twilio for VoIP is awesome

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Programmable Voice

Overall Satisfaction with Twilio Programmable Voice

Twilio voice is integrated into our notification system application to make VoIP calls through a broadcast that our clients can send to staff, contacts, and students.
  • Text to speech.
  • Multiple language speech.
  • Recording of audio.
  • Answering machine detection is the worst part of this product. The messages are cut off and do not wait until most machines start recording.
  • Highly scalable handles a lot of call volume which increased our reputation.
  • Added value to our highly integrated product.
I haven't evaluated any other products.

Do you think Twilio delivers good value for the price?

Yes

Are you happy with Twilio's feature set?

Yes

Did Twilio live up to sales and marketing promises?

Yes

Did implementation of Twilio go as expected?

Yes

Would you buy Twilio again?

Yes

Twilio Voice is well suited for programming VoIP systems.

Twilio Feature Ratings

Twilio Programmable Voice Support

Support has always been very helpful in responding and is very knowledgeable. Sometimes they do not configure their end correctly but other than that it has been a positive experience.