Effective for building brand awareness - but targeting needs some work
August 11, 2018
Effective for building brand awareness - but targeting needs some work
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Twitter Ads
We use Twitter Ads within our business unit in order to increase visibility for the content we are sharing on Twitter, with the goal of ultimately increasing conversions. We've run multiple types of campaigns, including promoted tweets and follower growth, as well as the flat-fee promotion which includes both types.
- Ease of use. It's very simple to add new creative to an existing campaign, or to quickly promote a tweet.
- Reporting. I appreciate the dashboard that shows how many organic and paid impressions tweets have received, as well as the resulting engagements.
- Low-lift advertising. The new auto-promote option makes it so I don't have to choose which tweets I want to promote.
- Targeting options. I find that I'm able to get much more granular with my targeting on other social networks (like Facebook and LinkedIn) in comparison to Twitter. I find the interest targeting to be of limited use, and it can be a pain to find enough relevant individual accounts for targeting a campaign in that way.
- I'd like the ability to promote someone else's tweet that directly tags/mentions our account - I don't believe this feature is currently available to all.
- Cost. Twitter has been more expensive for us than Facebook, with an overall less engaged audience.
- We've been able to reach some segments of our audience that we might not have otherwise through increased Twitter impressions.
- We've identified some segments of the audience that are less interested in our offerings based on the engagement metrics provided by Twitter.
- We've converted traffic at a satisfactory rate to make the investment in Twitter Ads worth our time - we just need to monitor things closely.
Of all the social advertising options we've tried, Twitter falls somewhere in the middle - it's not as low-cost as Facebook, but not as effective for our audience either. It's more cost-effective than LinkedIn, but the targeting is not as robust. It's been a good-enough solution to make us continue putting some budget into it, but is not a main driver for us.