Overall Satisfaction
- Easy to see what people are saying on social media about clients.
- Creates reports that can be limited to certain time frames.
- Able to see the reach of users so you can breakdown by influencers.
- The lists on the side bar are hard to keep track of if you have a lot of clients.
- Easier to handle crisis.
- Ability to find out statistics to quantify and qualify what you're doing for customers.