A simple and very effective RPA platform
March 20, 2019

A simple and very effective RPA platform

Alberto Carrilho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

We're using UiPath to automate data entry processes and copy-pasting between different desktop apps and web apps. Before UiPath we could never automate these tasks because these are legacy apps with poor support for any kind of integrations (no API, web services, import/export). With UiPath it was very easy and straight forward.

Pros

  • UiPath user interface is very intuitive and user-friendly.
  • UiPath Academy provides lots of great training courses and training material.
  • There's good support for developers to help with coding mode advanced automation processes.

Cons

  • Our developers faced some application slowness while developing a very complex process with dozens of mxml files. This was only during development though, the actual automation execution is running very smoothly.
  • We've reduced the data entry team headcount from 10 to 1.
  • We've reduced the average process duration from 10 minutes to 30 seconds.
  • We've dramatically decreased the error rates.
UiPath is simpler to learn and use than other competitors like Contextor or Blue Prism. It also seems to integrate better with legacy desktop apps. The online Academy is also a lot better and more complete than what other competitors make available, which is most of the times close to nothing.
Data entry and data copying between legacy apps with poor integration support is where UiPath excels. There's a very high return opportunity here because you'll end up both reducing headcount and process execution duration. For tasks where human judgment and intuition is key, UiPath won't be much of a help.

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