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UiPath RPA Platform Review
December 12, 2019

UiPath RPA Platform Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

In my company, UiPath Enterprise RPA Platform is being used across the whole organization, in multiple departments and for various clients (insurance, banking, aeronautics, etc.). It addresses the reduction of time-consuming tasks by using attended or unattended robots. Either engineers such as myself are sent to implement UiPath at the client's office on long missions, or engineers stay at my company's office and develop processes from there, going only occasionally to implement at our clients.
  • Getting data from and writing to Excel files.
  • Moving files across directories.
  • The licensing system is not very clear at first and changes often.
  • Selector issues are sometimes hard to solve.
  • It has saved a lot of time for people who must complete long and/or repetitive tasks.
  • It saves time and money thanks to the fact that human errors are avoided.
I selected UiPath Enterprise RPA Platform over Blue Prism because it is much simpler to use. The drag and drop system as seen in the UiPath Studio is a very intuitive and fast way to develop processes. Developing with Blue Prism involves going into more levels of detail and its interface is less intuitive.
When I've encountered issues while using the UiPath Platform, upon contacting their support through the ticketing webpage, I've always had fast replies (always within hours). The people helping me have always provided me with all the anwers for the questions I had asked them, and are polite and friendly.

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

Yes

Did UiPath Automation Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UiPath Automation Platform go as expected?

Yes

Would you buy UiPath Automation Platform again?

Yes

UiPath Enterprise RPA Platform is very well suited when one has to automate simple Windows tasks, such as receiving emails and storing their content, get and write data to and from Excel files, create and move files across directories, and navigate in applications.
It is less suited in streamed environments, such as Citrix, but UiPath is working hard to improve this point.