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UiPath Enterprise RPA Review
December 13, 2019

UiPath Enterprise RPA Review

Gonçalo Oliveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

UiPath Enterprise RPA Platform is being used in a hybrid model. This means we have a central and cross-organizational CoE, and areas have RPS allocated with responsibilities for automating their processes. A major problem comes from how we allocate resources in the business areas. As they are not 100% allocated to RPA, the delivery time is too high and bot/process maintenance is left in the background. Another problem comes from users not being in the IT department. We have some physical machine performance issues that users can't solve.
  • Highly interactive and easy to use.
  • Constant updates and improvements.
  • Make it easier to update Studio versions.
  • Improve interaction with Chrome.
  • The most positive impact was the ability to allocate FTE to more challenging tasks.
  • Negative impact when an error occurs in a robot and the business process is no longer allocated to tasks.
When I arrived at my organization, they had already chosen UiPath. However, I researched other platforms and these two were the ones that got the most knowledge. Automation Anywere strikes me as close to UiPath, yet UiPath strikes me as the most intuitive and easy to use.
Whenever we have questions, we can search the forum. However, I had issues of architecture, installation, and licenses (among others) and submitted requests to UiPath support. The answers were always clear and fast and the follow up was very good.

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

Yes

Did UiPath Automation Platform live up to sales and marketing promises?

Yes

Did implementation of UiPath Automation Platform go as expected?

Yes

Would you buy UiPath Automation Platform again?

Yes

UiPath Enterprise RPA Platform can be used to replace almost all manual tasks, excel handling, mail, migrations from one platform to another, data entry into platforms... almost anything we can think of that doesn't require the robot to think. It can also be used to remove indicators that would not have been done before. From the logs, we have an idea of the path taken by the process and of all the decision points that were taken. From this, we were able to remove/understand indicators more clearly.

It will be less appropriate for complex scenarios where decision making is required. New processes that are not closed loops/tasks become complicated because they imply constant changes to the robot.