UiPath Enterprise RPA Platform Review
August 05, 2020

UiPath Enterprise RPA Platform Review

Pranshu Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UiPath Enterprise RPA Platform

We aim for HR transformation for our clients. We use UiPath extensively to bring in digital efficiency to the HR process, bridging the legacy HR system with modern applications for reporting and analysis.
  • Integration with legacy mainframe application
  • Integration with AI models and python
  • Integration with API for seamless reporting
  • Debugging tool
  • Single license for all the products
  • Testing framework
  • Fewer errors
  • Flexibility for humans
  • Accuracy
It has an easy to use interface that allows business users to create their own flows and run their own flows. Managing the flow is easier. Maintaining the flow has become easier after the recent release with cloud. The licensing has been simplified after the cloud option of license renewal by request.
There is a lot of room for improvement in customer support. The customer support takes lot of time to respond. Most of the junior resources are not aware of the product. They need senior guidance to solve even a small issue. A lot of trial and error is being done in issue fixing.

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

Yes

Did UiPath Automation Platform live up to sales and marketing promises?

Yes

Did implementation of UiPath Automation Platform go as expected?

Yes

Would you buy UiPath Automation Platform again?

Yes

UiPath is well suited for building integrations with legacy applications and modern applications and not well suited if the modern applications already have API for seamless integrations. The attended robot concept is also not well suited, as the person has to sit idle during the execution of the robot in the user machine.