the pros and cons of UKG Pro.
July 01, 2022
the pros and cons of UKG Pro.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
We use UKG for onboarding, offboarding, recruiting, file feeds with vendors and benefits. UKG pro addresses our needs in all of these areas. The biggest problem with have is the length of time that it takes to get file feeds completed and to add other entities into the system. There is also a problem with wait times during payroll and open enrollment to get in the line with a representative.
- Recruiting
- Onboarding
- Payroll
- Open enrollment setup.
- Setting up of new entities within the system.
- The amount of time it takes to get tech support during Open enrollment.
- Management of people.
- Management of payroll.
- Management of benefits.
- Ease of entering information.
I have previously used PeopleSoft and that was an extremely difficult system to navigate. It was not user-friendly when corrections need to be made. ULG pro is user-friendly, the navigation tabes are easy to understand and it makes using the system easy to make inputs.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
I wasn't involved with the implementation phase
Would you buy UKG Pro again?
Yes
We have been able to centralize payroll, benefits enrollment for life events and open enrollment, onboarding, offboarding, and recruiting. It has made it so we can keep all of our HR processes within one centralized location.