Item: UKG Pro
Rating: 8
Author: Tasha Garcia

Use Cases and Deployment Scope

I am a system administrator for our company so I have involvement in a lot of the day to day use of the system. However, my main objectives are payroll and benefits. We utilize the system heavily for time management and core.

Pros and Cons

User Friendly
Open Enrollment and Life Events
Ease of Payroll Processing

Payment Services
Business Intelligence could be a little more simple
Stream Line Year End

Return on Investment

Having one system for all of the "add-in" is great
Teaching employees one system for payroll, learning, benefits, etc. is easy

Alternatives Considered

We were early adopters of UltiPro and have stuck with it and just added more modules as we have grown. We have not evaluated other companies.

Key Insights

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

Usability

User friendly in most aspects - Business Intelligence is the hardest thing for me personally to wrap my brain around

Centralization

Recently brought recruiting and onboarding on which has been a game changer for the ease of admin for whole life cycle of the employee

Likelihood to Recommend

If you have a company with more than 100 people I feel like the system could be used to your advantage. It does fall short in the same breath with helping with the tax filing portions of having a larger company.

Overall Best in Class with a little room for improvement

Overall Satisfaction with UKG Pro