Overall Satisfaction with UKG Pro
I use UKG Pro mainly for Benefits Administration. It helps with handling everything from open enrollment elections to managing vendor file feeds. The company as a whole uses it for payroll, recruiting and general HR tasks. Without UKG Pro, there would be more manual processes that would take away valuable time and resources.
- UKG Pro is very simple to learn
- UKG Pro is great for Benefit Administration
- UKG Pro helps manage day to day tasks
- UKG Pro helps automate our business processes
- Receiving support for UKG Pro has been a real pain point
- Life Events during OE and around that time are difficult to manage
- OE configuration is very manual
- UKG Pro has helped reduce time spent on manual processes by over 35%
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
I wasn't involved with the implementation phase
Would you buy UKG Pro again?
Yes
We have been able to use UKG Pro to help minimize the manual processes in HR, payroll, benefits and onboarding. It has helped save time with file feeds to vendors, onboarding new employees, and benefit administration. We were using a couple different companies for recruiting before but we were able to make the change to just UKG.