UKG Pro -- Great product but expensive
March 27, 2023
UKG Pro -- Great product but expensive
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
Core system, payroll, recruiting, onboarding, benefit administration, performance management, and learning management system.
- comprehensive HRIS system
- reporting
- employee administration
- tax administration
- Incredibly slow in creating new or modifying EDI/API file feeds with benefit carriers
- Customer service case response times - have really slowed down over the last 1-2 years
- Very expensive product
The recruiting and onboarding modules have helped us centralize and streamline our ATS activities dramatically. The performance review module enabled us to conduct electronic reviews for the first time in our 50+ year history. Got rid of paper finally!
We use the employee documents and have digitized all our personnel records. We have 33 branches across the U.S. and Canada, and our corporate HR team can now have line of sight into all personnel records from our corporate offices.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
I wasn't involved with the implementation phase
Would you buy UKG Pro again?
Yes