Meets all the needs for impact tomorrow
April 03, 2023

Meets all the needs for impact tomorrow

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

First and foremost, we needed a solution that could grow with us. We were likely a bit small when we signed with UKG, but have since doubled our size and it was needed for our growth success. It offers one integrated solution for our US and Canadian based employees. One of the first things it tackled was an electronic onboarding offering - no more printed sheets with physical signatures. Next up was recruiting automation. Then came open enrollment/life event efficiency. This tool is integral to our success.
  • Ease of flow from recruiting to onboarding to hire
  • Configurability of what we want managers to see vs what employees see vs what admin sees
  • I don't think it gets any better than what UKG People Analytics offers
  • Timeliness of tax responses. They are great with handling, but would love quicker replies
  • Would love the ability to log in as the employee.
  • Increased feeling of cohesiveness between international locations
Policy documentation management have been centralized to UKG as well as organizational initiatives like performance reviews.
One of the things I recommend to employees the most is the mobile app for things like quick access to W2s and pay stubs. I can't tell you how much time that has saved me in providing these things to employees.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

A company that is on the verge of midsize and expects to grow would be a great option for UKG. My experience lands in these two company sizes. However, based on what I've seen, I expect UKG would be more than capable of handling enterprise organization as well. Obviously interstate and international would work as well as our company is both and UKG works beautifully to provide a one-stop shop for our admins and employees.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
7
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Tracking of all physical assets
9
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
6
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
6
Multiple review frequency
8
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
8