Well suited all inclusive HR Suite suitable for use no matter what size your company is!
September 01, 2021

Well suited all inclusive HR Suite suitable for use no matter what size your company is!

Troy Valenzuela | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UKG Ready

We use UKG Ready as our primary human resources suite. It provides all services from onboarding, records management, payroll, open enrollment, insurance, and accrual tracking and offboarding. We are cloud-hosted across the entire organization and employees can access their employee portal at any time from any device. UKG Ready is also linked to UKG Telestaff, which serves as our timekeeping platform for payroll and paytable information transfer.
  • Payroll
  • Records management
  • Onboarding
  • Employee Portal
  • Insurance and Open enrollment
  • Employee evaluations
  • Enhanced UKG Telestaff integration
  • Real time accruals management with UKG Telestaff
  • With our previous third-party payroll provider, payroll processing was a 6-8 hour day. With the UKG Ready/UKG Telestaff combination, the process is completed in under 4 hours on a regular basis.
  • Cloud hosting comes at a cost but we have found that having the convenience of 24-hour support is a welcome offset to in-house IT, onsite hosting, and hardware management. UKG cloud hosting services is constantly updating software and feature redundant operations for records management.
  • As an organization whose HR department is completely in-house, the UKG Ready platform saves HR time on a daily basis with multiple aspects of their day-to-day processes. All services from onboarding to offboarding and all components in between are available on UKG Ready.
Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
We have yet to fully deploy all the services offered by the UKG platform, however, those portions that we are using perform exactly as we need them to. We configure improved processes daily and UKG Ready almost always has the functionality we require.
We are a fire service organization with 110 employees. WF Ready provides our only HR platform for all personnel including Firefighting staff, administrative staff, support staff and mechanics, and our community volunteer programs. Since the UKG rollout nearly 4 years ago, I receive feedback from staff daily on the convenience of having a program such as UKG Ready to have access to. By comparison, a neighboring department utilizes a program managed by the City government and they are very dissatisfied.
It seems like the build team and integration were a bit lacking. It felt like we went live without fully understanding how to use the program. Part of this was driven by local circumstances and how our organization moved away from local government control and the timing of the whole turnaround. Since then we have been able to configure and build the spaces we need and we continue to enhance the functionality of these areas within UKG Ready.

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

Yes

UKG Ready solves many issues related to human resources management for smaller organizations that function as stand-alone entities outside of local government control, or those who seek opportunities to remove their organization from local government. The platform provides the ability for all personnel to view, manage, and update their information as it relates to HR and employee management. Our organization does not use UKG Ready for time management, however, this is also a functional component of UKG Ready.

UKG Ready Feature Ratings

Employee demographic data
8
Employment history
Not Rated
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Tracking of all physical assets
Not Rated
Report builder
8
Pre-built reports
8
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Create succession plans/pools
Not Rated
New hire portal
9
Manager tracking tools
9
Individual goal setting
9
Performance tracking
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9