Item: UKG Pro
Rating: 7
Author: Anwar Brooks, MSML

Overall Satisfaction with UltiPro

Use Cases and Deployment Scope

We currently use Ultipro - Business/Employee Module. It is our central gateway into personal (pay, benefits, & historical data) , company, and recruitment information. This system is used company wide. It allows us to use important reporting features on the Admin side. At the user/employee level it serves as a 1 stop shop and provides them access to the company profile and records.

Pros and Cons

Pros

The system is very user friendly. The dashboard is very easy to understand. By hoovering over a tab, you can see every topic that would fall under it. The system allow you to search for information and data entry is very simple. This is important because users want to be able to get information on their own without needing to call the HR dept or another support person, if possible. Ultipro allows that user the ease and access to their information.
Users have the ability to easily update their own information in the system, review benefits information, access to other historical data such as previous check stubs, job history, and performance reviews. This is important to users because it gives them control over updating their information and records with admin approving in the back of the house.

Cons

Actually, I am a fan of the system and have used it with 2 companies. It is really about the module you get for your organization and making sure it fits your needs. With several to choose from, companies will be able to find one that meets their particular core needs.
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Alternatives Considered

Avaya (formerly Nortel),Citrix ShareFile,PeopleSoft Financials

Honestly, the biggest factors are ease of use and empowerment to the end user. The other systems I have used didn't have all the functionality that Ultipro does. UltiPro offers a complete environment for HR management. This software seems to be ideal for the medium-sized companies.

Likelihood to Recommend

1. I think you need to know what functions of the system you will be needing immediately and making sure that that particular functionality is a part of the package and can function the way your organization needs it to function.
2. Make sure that if you will be using it for payroll, that the reports the system provides can produce what you need it to. Particularly with delivering reports on OT costs. The system does lack this.
3. Have a good idea and time-frame for integration of the system to avoid hiccups that will disrupt employee pay and accuracy. Stay on your Ultipro rep and customer service to make it seamless.

Using UltiPro

Likelihood to Renew

1. Multiple Features
2. Ease of Use to administration and end users
3. Windows Compatible
4. Self-Service for check printing W-2, etc...
5. Online Training Tutorials

UltiPro Support

Support Rating

Comments

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Verified User
(Vendor Representative) commented 7 years ago
Hi Anwar, thank you for providing us with feedback. We're happy to hear you are enjoying your overall experience with us. Have a great day.

Medium-Size Companies Go ULTIPRO!

Software Version

Modules Used