Ultipro Review
Overall Satisfaction with UltiPro
This is our total HRIS system. We use it in HR as well as across the organization. We currently use the Recruitment, Core, Onboarding and Time Management modules.
Pros
- Cloud Based Solution
- Robust Product
Cons
- Customer Service - Most of the time when we have an issue the account managers or reps assigned to the cases don't know our specific situation. It seems that a lot of the reps have never been in HR or have much knowledge of how payroll or HR works. How can you support a system that supports a business function that you know nothing about?
- Onboarding and BI integration - more reporting.
- On Site training for Workplace or Mid Market customers - even at a fee.
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