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Helping with a decentralized environment
March 26, 2015

Helping with a decentralized environment

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Ultipro Backoffice/web

Modules Used

  • Backoffice, web

Overall Satisfaction with UltiPro

It is used by our organization as whole. However, we are very decentralized. It has helped with reporting, all on the same platform. Prior to using UltiPro, we were using different payroll providers. Also, information is more transparent and we are able to provide additional reporting not previously available.
  • Reporting - for us operating in a decentralized environment has allowed us better reporting.
  • We have had some issues with payment services. We aren't sure where we can get adequate training to minimize the issues. We've had representatives go over with us certain procedures yet we still have issues. To the point that one of our companies would prefer to go back to ADP. They feel it's too much self-service for them.
We were using multiple payroll providers. One reason, we selected Ultipro because of the reporting capabilities it provided.
One question is to decide how much the company wishes to be involved in the self-service. I know UltiPro can also act more like an ADP product but from some customers I have encountered weren't too happy with that. However, for us, I don't think we were prepared for how much self-service it would be. Also, for any implementation, it's as good as the data you put in and it's important prior to implementation that some best practices be in place and data cleaned up.

UKG Pro Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.6
Pay calculation
7
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
9
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

600 - Recruiting, payroll, tax services, employee access, and W2 processing.
1 - Systems, HR rules, basic accounting, familiarity with tax laws.
  • Reporting, Payroll, tax services
  • Reporting. Assistance with 401k administration.
  • Employee tracking and retention
Too much involved to switch.