UltiPro Review
Updated March 14, 2018

UltiPro Review

Rachael Redenius | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

12.1

Modules Used

  • Core
  • Payroll
  • Benefits
  • Life Events

Overall Satisfaction with UltiPro

UltiPro is being used by the whole organization. Unfortunately when UltiPro was implemented we dumped all of our old data in the system so it is kind of a mess. We are continually working to clean everything up.

Pros

  • Our ERM is great and is helping move us in the right direction with UltiPro.
  • UltiPro cares about its employees and customers.
  • UltiPro is constantly striving to produce a better product.

Cons

  • There is still a lot of room for improvement in the benefits arena...would love to see enhanced confirmation statements and the ability to customize more.
  • Communication (which I know is being worked on).
  • Roadmap always seems to change...which I understand but it is really hard when things change at the last minute.
Ask about best practices and also how you are going to convert historical data.

Using UltiPro

1300 - Payroll
Benefits
HR
8 - reporting
excel skills
technical skills
adaptability
willingness to learn, jump in and figure things out
  • Ease of use
  • reporting capabilities
  • benefits
  • reporting - quarterly metrics
  • WFM
  • payroll administration
  • UltiPro Perception for employee engagement surveys, exit surveys, pulse surveys, onboarding (30 and 60 day checkins)
  • Predictive Analytics
  • Onboarding and possibly recruitment
We will most likely stay with the product as we have built a relationship with Ultimate and they are open to listening to our feedback.

UKG Pro Feature Ratings

7.7
Employee demographic data
8
Employment history
7
Organization and location management
8
7.7
Pay calculation
9
Benefit plan administration
5
Direct deposit files
9
Leave and Attendance Management ()
Not Rated
7.3
View and generate pay and benefit information
9
Update personal information
9
View job history
4
Asset Management ()
Not Rated
5.3
Report builder
8
Pre-built reports
4
Ability to combine HR data with external data
4
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using UltiPro

Overall the usability is easy to navigate. There are a few areas where it could be more intuitive.

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 7 years ago
    Hi Rachael, thank you for your feedback. I just wanted to let you know we value your insights and look forward to continuing to improve. We hope you have a wonderful day!

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