UltiPro Review
Updated March 14, 2018

UltiPro Review

Rachael Redenius | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Core
  • Payroll
  • Benefits
  • Life Events

Overall Satisfaction with UltiPro

UltiPro is being used by the whole organization. Unfortunately when UltiPro was implemented we dumped all of our old data in the system so it is kind of a mess. We are continually working to clean everything up.
  • Our ERM is great and is helping move us in the right direction with UltiPro.
  • UltiPro cares about its employees and customers.
  • UltiPro is constantly striving to produce a better product.
  • There is still a lot of room for improvement in the benefits arena...would love to see enhanced confirmation statements and the ability to customize more.
  • Communication (which I know is being worked on).
  • Roadmap always seems to change...which I understand but it is really hard when things change at the last minute.
Ask about best practices and also how you are going to convert historical data.

Using UltiPro

1300 - Payroll
8 - reporting
excel skills
technical skills
willingness to learn, jump in and figure things out
  • Ease of use
  • reporting capabilities
  • benefits
  • reporting - quarterly metrics
  • WFM
  • payroll administration
  • UltiPro Perception for employee engagement surveys, exit surveys, pulse surveys, onboarding (30 and 60 day checkins)
  • Predictive Analytics
  • Onboarding and possibly recruitment
We will most likely stay with the product as we have built a relationship with Ultimate and they are open to listening to our feedback.

UKG Pro Feature Ratings

Employee demographic data
Employment history
Organization and location management
Pay calculation
Benefit plan administration
Direct deposit files
View and generate pay and benefit information
Update personal information
View job history
Report builder
Pre-built reports
Ability to combine HR data with external data

Using UltiPro

Overall the usability is easy to navigate. There are a few areas where it could be more intuitive.