1. Home
  2. HR Management Software
  3. UKG Pro Reviews
  4. User Review of UKG Pro
Ultimate Review
Updated February 06, 2019

Ultimate Review

Sheri Beckman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • payroll, UTM, performance management

Overall Satisfaction with UltiPro

We use UltiPro across our organization for payroll, benefits and HRIS. We chose UltiPro so we could have all of our data in one place. Specifically for payroll and time and attendance.
  • Provides information to employees in a user friendly environment
  • Has many available reports plus Business Intelligence to create your own
  • UltiPro Time Management (UTM) is my least favorite module. It
  • Beneficiaries should be available in the benefit section. Employees have said that it is not logical to have them under contacts. Maybe it could be in both places and linked together.
UltiPro is continually trying to improve processes and their customer service is outstanding!
Our configuration is extremely complex and I think we have managed to make it work very well.

UKG Pro Feature Ratings

8.3
Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.4
Pay calculation
5
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
7
5.7
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
5
8.2
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
7
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Training

UltiPro is fairly easy to learn and I would recommend it. The only thing we had a problem with is that we are a subsidiary of a larger company and we have not been able to customize some of the modules like the recruiting and onboarding to represent our specific company.
  • Online training
  • In-person training
  • Self-taught
UltiUniversity site is VERY thorough and covers a vast array of topics. I like that there are different learning methods available such as videos, webinars and white sheets.
It has been several years since I attended an in-person class so things may have improved. When I did attend the class I felt like the instructor was not as knowledgeable as she could have been. I also felt like we needed more time to cover the material presented.

Using UltiPro

103 - HRIS Admin, Payroll and users
  • Time and Attendance
  • Payroll
  • Employee Profile Management
  • Onboarding
  • Downloading job descriptions and other documents to employee profiles.
  • Business Intelligence Reporting
While UltiPro is not perfect the transition to another platform will deter us from changing to something else.