2015 Connections
Updated August 16, 2017

2015 Connections

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

web based non-enterprise

Modules Used

  • HR, Payroll, Benefits, Recruitment, Time & Attendance, Talent Mgmt, Compensation Planning

Overall Satisfaction with UltiPro

UltiPro is used to manage employees. Employees and managers use self service. It is also used for time. We are having issues with Security profiles, workflows and the way the system was implemented about five years ago that doesn't seem to meet our business needs now. We need to do a complete review of how we can make the system work better for us. We need training help to make sure we know the system.
  • Able to access anywhere. Multi locations within our business.
  • First opening page is great for messages to employees and is easy to use and change.
  • The product is easy to use for someone with little computer skills.
  • Benefits - need to streamline so that the plans drive what the deduction should be. Not the other way around. A one page summary of benefits is needed on an employee page with plan, level of cover, amounts elected and payroll deduction (costs)
  • Performance Management - needs to be more flexible - Goals and Competencies should follow the employee so that the new manager can review the past goals if the employee transferred mid year.
  • Benefit calculations for life amounts and disability coverage should be easily accessed.
  • Customer Service - getting an answer right away with a phone call instead of having to wait and put in a ticket and then have to wait again until someone with the expertise can call back with knowledge.
  • Product Development seems to be a priority - but sometimes when one thing is upgraded it effects something else and was not tested enough.
Both have their good and bad spots.

UKG Pro Feature Ratings

Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
4
Pay calculation
5
Support for external payroll vendors
Not Rated
Benefit plan administration
3
Direct deposit files
6
Salary revision and increment management
4
Reimbursement management
4
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
5
Update personal information
5
View job history
4
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
1
Performance plans
3
Performance improvement plans
3
Review status tracking
7
Review reminders
7
Multiple review frequency
5
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
5
Manager tracking tools
Not Rated
Corporate goal setting
1
Individual goal setting
4
Line-of sight-visibility
4
Performance tracking
6
Job Requisition Management
4
Company Website Posting
3
Publish to Social Media
3
Job Search Site Posting
3
Duplicate Candidate Prevention
3
Applicant Tracking
3
Notifications and Alerts
3

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