UltiPro - Bringing HRM into the age of Big Data
Updated May 18, 2016

UltiPro - Bringing HRM into the age of Big Data

James Youquoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Version 12.0.1.15083

Modules Used

  • CORE,
  • UTM
  • RECRUITING & ONBOARDING
  • PAYMENT SERVICES
  • TALENT MANAGEMENT

Overall Satisfaction with UltiPro

UltiPro is our current HRM system. The system is used by our HR department primarily with access granted to managers and staff. We are in the process of implementing the Time Management Module, and the Recruiting and Onboarding Module. The purpose is to house all of our processes in one system making reporting easier. As we enter the age of BIG DATA, HR is looked to for more than just [being] the compliance and rules and regulations department. They are looked at more as a business partner. UltiPro helps us leverage our data and have an impact on business decisions.

Pros

  • UltiPro provides excellent client service. Their account executives are dedicated to their accounts and are ready to help at a moment's notice. This is primary for me because no matter how great a system is, if the people supporting it are not as great, that system fails. The company lives their mantra of " People First".
  • The UltiPro system to a large degree allows me to configure the system to meet most of my needs. The ability to control what I want the system to accomplish and how I want that task accomplished is very important. Many different demands are made by various departments and having the ability to configure the system to accomplish that task is invaluable in having the HR department serve as a Business Partner
  • The reporting capabilities of UltiPro and the ability to create specialized reports to fit the company's needs is also something that UltiPro does very well.
  • The recent upgrade with the mass update capabilities has proven to be of great help. A dynamic company such as ours needs the ability to make the changes as the needs of the business suggest.

Cons

  • UltiPro's limitations are there. For example the system does not have a way to enter and track corrective actions, and I think that is very important data to monitor especially as it relates to performance management.
  • The Mass Update feature should apply to more than just the Supervisor change because there are other group changes that need to be made that would be easier if done as a mass update.
  • I would love to see the system have SMS capabilities so that we can communicate with all of our staff via text message regarding different issues that they need to be aware of. This is especially true since we have a lot of employees who are constantly on the road.
With the advancement in technology, I don't believe a company should settle when it comes to competitive advantage. If you envision what you want the system to do, you should not compromise. My recommendation is to know exactly what you want the system to do for you and how you want it to accomplish that task and ask for that. The limitations that the system has are not insurmountable for Ultimate, they don't add to the system what people don't ask for. I think the Ultimate model is sound by putting in only what the clients ask for, but I would like them to take a more Steve Jobs approach by giving the clients something they did not even think they needed.

UKG Pro Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
9
10.0
Pay calculation
10
Support for external payroll vendors
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
6
Multiple review frequency
6
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

They use UTM (Ultimate Time Management ) for our time tracking

UltiPro Reliability

Ultimate does a great job in their gradual implementation of what the customers are asking for, and while this is a great model, the process does grant leave to preempting the needs of the clients as the landscape for the HR department changes. A good example in our company is our use of BIG DATA more so now then ever before. Our ability to have API's created with the various partners of UltiPro so that our import and export of data is seamless is somewhat lacking. That gradual pace does not make the products readily available.
The complaint I got from the staff and the managers is that the system was not user friendly and that it was a little difficult to navigate the process and follow through with the set goals and process that were established. I believe that if the people using the system have problems with the system, they will not use it. That is the problem.

Integrating UltiPro

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    commented 9 years ago
    Hi James, Thank you for providing us with feedback. We're happy to hear you are enjoying your overall experience with us. I saw that you mentioned some of your employees may have some concerns. Have they seen some of our free training tools online? Maybe that can help improve their experience? Let me know if you'd like to talk about this further, I'd love to help in any way I can. Feel free to reply here or email me at micole_kaye@ultimatesoftware.com. Have a great day. Micole Kaye, Ultimate Software

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