Assistant Manager Review of UltiPro
Updated February 06, 2019

Assistant Manager Review of UltiPro

Naomi Dempsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is being used by our entire company. All employees use it for payroll and general personal information. I have a larger role in using UltiPro, so I also use it for recruiting and onboarding. We also use UltiPro to sign up for our benefits.
  • Providing our employees with their payroll information at their fingertips, so they don't have to rely on someone else to provide this to them. Also having the lifetime pay history is nice.
  • I love paperless W2s. I get my tax information much earlier than I would otherwise.
  • It is very user friendly and easy to navigate.
  • In recruitment, I would love to be able to hide older applications, or have the ticker for the amount of applications change once I have gone through them so I know how many new applications I have.
  • When changing direct deposit information the only way to change from one bank account to another is to completely replace the old information. You cannot just add another account and delete the previous. Otherwise there is an issue with it not adding up to 100% (before approval).
  • When looking at candidates that have applied to a requisition, it would be nice to have page navigation buttons at the top of the page as well as at the bottom.
  • When an applicant updates their application it would be helpful if it would change their disposition back to "Applied" so it is more obvious that there has been a change to the application.
  • Time savings
  • Consolidating HR administration under a single solution
We just recently switched to the Onboarding portal to consolidate all the steps of the hiring process within Ultipro. I love that all the information populates into the other steps of onboarding. It is less for me to fill out personally when bringing a new employee on, which is a time saver for me.
If you need to find any past pay information, then UltiPro is awesome.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
10
View job history
10
View company policy documentation
8
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
7
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Upgrading UltiPro

UltiPro Training

Yes, it is easy to learn without training. The employee dashboard is pretty self-explanatory and easy to navigate.
It has been a while since I have used the online training. However, I do remember that the online training is very thorough and did not leave me with many questions.

Using UltiPro

870 - Corporate employees, from highest levels (owner, president, CFO, etc.) to interns; employees at different locations, including General Managers to entry level employees. All levels of the company use Ultipro.
  • Payroll
  • Personal Information
  • Recruiting
  • Onboarding
This continues to be our source of payroll

Using UltiPro

It is very easy to use
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Changing personal information
  • Viewing pay history
  • Looking up employee information
  • Changing direct deposit information
Yes - It works just as well as the desktop version, though not as much is available to view.

UltiPro Reliability

My company is a smaller family owned company, but I can definitely see how it would be just as successful with a larger company.
I have never had any problems getting into Ultipro or having it be unavailable.
Performance is always great. Smooth operating. We have started using HotSchedules which integrates with Ultipro and everything is going well, no slow downs at all.

Relationship with Ultimate Software

I haven't been directly connected to Ultipro regarding this, though I feel like they communicate things well in terms of any changes.